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Service Department

Additional Information

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Contact Information 

City Hall :216-524-4421
Hours: 8AM – 4:30PM

Fill out the below form to make a service request!



The City of Seven Hills, and all other communities in our region, must obtain an annual sewer Discharge Permit from the Northeast Ohio Regional Sewer District (NEORSD) for operation of the city's sewer system. An extensive Annual Compliance Report must be filed and approved by the NEORSD, documenting Seven Hills' sewer maintenance work. The most recent Compliance Report was filed on February 28, 2020, and a Discharge Permit was approved by the NEORSD. Here is a link to some of that Compliance Report.

Seven Hills spends Hundreds of Thousands of Dollars annually on maintenance of our sewers, much of which goes toward the preventive cleaning of basins.  Our plan is to clean every basin once every 6 or 7 years in order to comply with the NEORSD Discharge Permit Annual Compliance requirements.  Service Director Johnson is working to reduce that time further. Seven Hills has a contract with the county to assist with goal of reducing the time between cleaning.


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First Energy Power Outage Contact Info: 
To report an outage or check on the status of their current outage - call 1-888-LIGHTS / 1-888-544-4877 OR Click Here.  This information is updated every 15 mins.  You can also download the First Energy app by Clicking Here.

How To Recycle in Cuyahoga County: Back to the Basics

July 30, 2019 – Cleveland, Ohio – Recycling contamination is at issue across the nation and world, but is also a major problem here in Cuyahoga County. Many local and national media outlets are reporting on how we’ve been affected by China’s new environmental policies and the best ways to recycle properly.

Recycling contamination happens when well-intended recyclers mistakenly put the wrong items into their recycling. It can wreak havoc on the recycling process in Cuyahoga County and throughout the world.

Here in Cuyahoga County, the best way to avoid recycling contamination in your curbside recycling is to recycle only these five core items:

Place these items loose – not bagged – in your recycling bin or cart. All items should be empty, clean and dry. Plastic bottles and jugs includes items with an opening or neck that is narrower than the body. 

Learn more about recycling best practices at

About The Cuyahoga County Solid Waste District

The Cuyahoga County Solid Waste District is the public agency helping the people of Cuyahoga County reduce, reuse and recycle at home, at work and in their communities. We serve as the leading resource in the County for information, expertise and programs that support sustainable materials management and reduce the environmental impact of waste. Visit or call 216.443.3749 to learn how to recycle in your community and discover other recycling and disposal options.


Important Info:


Each year, over 14 million tons of clothing go into US landfills.  In an effort to combat this growing problem, Seven Hills has partnered with Simple Recycling to offer curb-side pick-up of clothing, shoes and small house hold items.  

Simple Recycling is a for-profit recycler committed to offering residents the easiest way to keep usable materials from the landfill.  the program is free of charge and simple to use. 

Step 1:  Place clothing, shoes and home goods into the large orange bags provided by Simple Recycling.  Simple Recycling will also provide residents with tags for larger items that will not fit inside bags. 

Step 2:  Place your bags at the curb on your regular collection day by 7:30am.  Simple Recycling materials should be placed beside residents recycling container.  DO NOT PLACE SIMPLE RECYCLING BAGS INSIDE TRASH OR RECYCLING CONTAINERS. 

Step 3:  A Simple Recycling truck will collect the bags and recycle the items for reuse. 

Please note only items placed inside the bags or tagged with Simple Recycling labels will be collected.  Simple Recycling will not pick up anything left outside the bag or un-tagged.  

All of the materials collected are graded and sorted locally based on quality and condition.  The top quality materials will be resold to local thrift stores, mid-grade is exported to international markets and "unusable" items are processed for raw materials. 

For every bag that Simple Recycling collects, a new bag will be left, usually they are tied to the handle of a refuse bin.  

Additional bags can be made available by visiting or calling 866-835-5068 or emailing 

Items that are acceptable for Simple Recycling collection…

NO: Large Appliances, Large Furniture, Tires, Paint, Carpeting, Mattresses, Metal, Glass, Paper, Hazardous Waste





Waste Management Update:   For Issues contact the Service Department at 216-525-6225

  Visit for most up to date info on Trash and Recycle Programs! 

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